Privacy Policy

fiorvery™ · Personal Information

Privacy Policy

This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit fiorvery.com, make a purchase, or communicate with us.

Last updated: October 2026
Store operator: fiorvery™ is owned and operated by Shanghai Kexin Fuyan Network Technology Co., Ltd.

Information We May Collect

Depending on how you interact with our store, we may collect or process the following categories of information:

  • Contact information including name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information including purchased products, order value, shipping details, payment status, returns and refunds.
  • Information provided when communicating with customer support.
  • Device and website usage information such as browser type, IP address, cookies, and website interactions.
  • Payment-related information required by Shopify and payment providers to process transactions.

fiorvery™ does not store complete credit or debit card numbers on its own servers.

How Information Is Collected

Personal information may be collected:

  • Directly from you when placing an order or contacting us.
  • Automatically through cookies, pixels, logs, and similar technologies.
  • From Shopify, payment providers, shipping carriers, and fulfillment partners.
  • From advertising, analytics, or marketing services where permitted.

Why We Use Personal Information

  • Process, verify, fulfill, and deliver orders.
  • Send order confirmations, shipping updates, and tracking information.
  • Provide customer support and respond to inquiries.
  • Prevent fraud, misuse, and security incidents.
  • Improve website performance and shopping experience.
  • Meet legal, regulatory, accounting, and tax obligations.

Cookies & Similar Technologies

fiorvery.com may use cookies, pixels, analytics tools, and similar technologies to support website functionality, checkout operations, security, fraud prevention, and marketing where applicable.

You may control cookies through your browser settings. Disabling cookies may affect certain website functions.

Service Providers & Disclosure

Personal information may be disclosed to trusted service providers where reasonably necessary to operate our store, including:

  • Shopify and ecommerce technology providers.
  • Payment processors and financial service providers.
  • Shipping carriers and fulfillment partners.
  • Website security, analytics, and hosting providers.

Sale, Sharing & Targeted Advertising

fiorvery™ does not sell personal information for independent third-party use.

Where applicable, users may exercise privacy choices relating to advertising, cookies, or data sharing through available privacy controls.

Shopify

Our online store uses Shopify ecommerce infrastructure. Information required to process purchases may be handled according to Shopify's privacy practices and applicable laws.

Data Retention

Personal information is retained only as long as reasonably necessary for transactions, customer support, accounting, security, legal requirements, and dispute resolution.

Your Privacy Rights

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request a copy of personal information.
  • Opt out of certain marketing communications where applicable.

Submitting a Privacy Request

To submit a privacy-related request, email:

service@fiorvery.com

Please include enough information for us to identify your request. Do not send complete payment card or banking information by email.

Additional Privacy Information

Marketing Communications: You may unsubscribe from promotional emails at any time.

Information Security: We use reasonable administrative and technical safeguards to protect personal information.

Children's Privacy: Our store is intended for general consumer shopping and is not directed to children.

International Processing: Information may be processed in locations where our service providers operate.

Third-Party Services: Third-party services are governed by their own privacy policies.

Changes To This Policy: We may update this Privacy Policy when services, technology, or legal requirements change.

Have a privacy question?

Contact fiorvery™ customer support and use "Privacy Request" as your email subject.

Submit Privacy Request

Business Information

Brand Name fiorvery™
Legal Company Name Shanghai Kexin Fuyan Network Technology Co., Ltd.
Representative  Ao Min
Registered Address No. 629 Changzhong Road, Fengxian District, Shanghai, China
Customer Support Email service@fiorvery.com
Customer Support Phone +86 158 6989 1335
Service Hours 8:00 AM – 10:00 PM