Privacy Policy
This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit fiorvery.com, make a purchase, or communicate with us.
Information We May Collect
Depending on how you interact with our store, we may collect or process the following categories of information:
- Contact information including name, email address, telephone number, billing address, and shipping address.
- Order and transaction information including purchased products, order value, shipping details, payment status, returns and refunds.
- Information provided when communicating with customer support.
- Device and website usage information such as browser type, IP address, cookies, and website interactions.
- Payment-related information required by Shopify and payment providers to process transactions.
fiorvery™ does not store complete credit or debit card numbers on its own servers.
How Information Is Collected
Personal information may be collected:
- Directly from you when placing an order or contacting us.
- Automatically through cookies, pixels, logs, and similar technologies.
- From Shopify, payment providers, shipping carriers, and fulfillment partners.
- From advertising, analytics, or marketing services where permitted.
Why We Use Personal Information
- Process, verify, fulfill, and deliver orders.
- Send order confirmations, shipping updates, and tracking information.
- Provide customer support and respond to inquiries.
- Prevent fraud, misuse, and security incidents.
- Improve website performance and shopping experience.
- Meet legal, regulatory, accounting, and tax obligations.
Cookies & Similar Technologies
fiorvery.com may use cookies, pixels, analytics tools, and similar technologies to support website functionality, checkout operations, security, fraud prevention, and marketing where applicable.
You may control cookies through your browser settings. Disabling cookies may affect certain website functions.
Service Providers & Disclosure
Personal information may be disclosed to trusted service providers where reasonably necessary to operate our store, including:
- Shopify and ecommerce technology providers.
- Payment processors and financial service providers.
- Shipping carriers and fulfillment partners.
- Website security, analytics, and hosting providers.
Sale, Sharing & Targeted Advertising
fiorvery™ does not sell personal information for independent third-party use.
Where applicable, users may exercise privacy choices relating to advertising, cookies, or data sharing through available privacy controls.
Shopify
Our online store uses Shopify ecommerce infrastructure. Information required to process purchases may be handled according to Shopify's privacy practices and applicable laws.
Data Retention
Personal information is retained only as long as reasonably necessary for transactions, customer support, accounting, security, legal requirements, and dispute resolution.
Your Privacy Rights
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Request a copy of personal information.
- Opt out of certain marketing communications where applicable.
Submitting a Privacy Request
To submit a privacy-related request, email:
service@fiorvery.com
Please include enough information for us to identify your request. Do not send complete payment card or banking information by email.
Additional Privacy Information
Marketing Communications: You may unsubscribe from promotional emails at any time.
Information Security: We use reasonable administrative and technical safeguards to protect personal information.
Children's Privacy: Our store is intended for general consumer shopping and is not directed to children.
International Processing: Information may be processed in locations where our service providers operate.
Third-Party Services: Third-party services are governed by their own privacy policies.
Changes To This Policy: We may update this Privacy Policy when services, technology, or legal requirements change.
Have a privacy question?
Contact fiorvery™ customer support and use "Privacy Request" as your email subject.